Responsible Gaming
Gambling Should Be Entertainment
At True Fortune Casino, we believe gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to make money, pay bills, or solve financial problems. Gambling always carries the risk of losing money, and you should only gamble with funds you can afford to lose completely.
Please gamble responsibly and within your means. If you find yourself struggling to control your gambling habits, help is available.
Age Verification
Gambling is only legal for individuals aged 18 years or older in the United Kingdom, or those who have reached the legal age of majority in their jurisdiction. By accessing True Fortune Casino, you confirm that you are at least 18 years old and meet all legal requirements to gamble in your country.
We are committed to preventing underage gambling and reserve the right to request age verification documentation at any time.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your gambling behaviour?
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Gambling in secret or lying to friends and family about your gambling
- Loss of control: Gambling for longer than intended or with more money than planned
- Neglecting responsibilities: Missing work, school, or important social events to gamble
- Increased stakes: Needing to bet more money to achieve the same excitement
- Withdrawal symptoms: Feeling anxious, irritable, or stressed when not gambling
- Financial problems: Using money for essentials (rent, bills, food) to gamble
- Borrowing to gamble: Taking loans or using credit cards to fund gambling activities
- Failed attempts to stop: Repeatedly trying and failing to cut down or quit gambling
- Relationship impact: Your gambling is causing conflict with loved ones
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Player Protection
True Fortune Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Time Limits: Set automatic session time limits to encourage breaks
- Self-Exclusion: Temporarily or permanently close your account if you need to take a break from gambling
Please contact our customer support team to activate any of these tools, or access them through your account settings.
Support & Help Organizations
If you're struggling with problem gambling, a range of free, confidential services are available:
United Kingdom
- GamCare β Free, confidential support and counselling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free and confidential) - GamStop β National self-exclusion scheme for online gambling
www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators - Gamblers Anonymous β Support groups and peer assistance
Helpline: 0330 094 5060
Other Countries
- Australia: Gambling Help Online β www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council β www.responsiblegambling.org
- United States: National Council on Problem Gambling β www.ncpgambling.org
- Germany: Bundeszentrale fΓΌr gesundheitliche AufklΓ€rung (BZgA) β www.bzga.de
All services listed are free, confidential, and independent from True Fortune Casino.
If You Need Help
Don't suffer in silence. If you or someone you know is struggling with problem gambling, please reach out for support today. There is no shame in asking for help β recovery is possible, and trained professionals are ready to assist you.
Contact one of the organisations listed above, or speak to a member of our customer support team about accessing support services or self-exclusion options.
Your wellbeing is important to us.